Unique & Personal
No ready-made products here!
Every order is made with care.
Satisfaction Guarantee
We offer a 100-day money-back guarantee.
Excellent Reviews
4.7 / 5 stars – over 100,000 satisfied customers.
Gift for Every Occasion
Certainly! Here’s the text with specific phrases in bold for emphasis:
Your mother’s birthday is coming up, your anniversary is around the corner, or do you need a gift for your friends?
Surprise your loved ones with a personalized photo puzzle, a city map, or immortalize your favorite photos with a photo print.
100%
Personalized Gifts
You won’t find ready-made products here. All our gifts are unique and turn small and large moments of happiness into beautiful keepsakes.
The faces behind Zalorae
Together with our ambitious team, we create unique gift experiences. From wedding presents to birthday gifts, you’ll find only personalized products with us that bring a smile to the faces of your loved ones.
Your questions, our answers...
How can I track my order?
You can find the tracking information in the email with the Track and Trace link we sent you. Alternatively, you can track your order on our website under the "Track Your Order" section.
I made a mistake when placing my order. Can I still change it?
If you reply to this email within one hour of receiving your order confirmation, your order will automatically be paused. We will then quickly send you a voucher, allowing you to place a new order for free!
If you placed your order more than an hour ago, it is already in production, and changes are no longer possible. However, we’d be happy to offer you a discount on a new print. Just get in touch with us at support@zalorae.com
What is a satisfaction guarantee?
We want you to be happy! That’s why we offer a 100-day money-back guarantee. In the unlikely event that you are not satisfied with your order, you have the option to return it to us within 100 days.
How long does delivery take?
Once you place your order with us, it is immediately sent to our printing facility. This way, we ensure your package reaches you as quickly as possible. The exact delivery time depends on your location.